Step 1: Log in to the self-care portal and click on Settings in the navigation menu (or tap on the My Account icon in the bottom nav bar in the mobile app).

Step 2: Select the Change Password tab (or tap on Account security in the mobile app and tap on Change in the password field.)

Step 3: Enter your current password in the Current Password field.

Step 4: Enter the new password in the New Password and Confirm New Password fields.

Password Requirements:

- Minimum 8 characters (a-z)

- Minimum 1 number (0-9)

- Minimum 1 special character (@#<> etc.)

- Minimum 1 capital letter (A-Z)

- Ensure both password entries match

Step 6: Click Change Password to save the new password.

User Access and Permissions