Understanding your Bills

Bills are released on the first of each month and payment is always due on the 28th of each month.

Your bill includes a clear breakdown of charges and services to make it easy to understand. If you'd like to view a detailed version of your bill, then please log in to your account to use our fast and easy online service.

Need help navigating the new corporate bill layout? Download our PDF tutorial

In case of a new activation, your bill encompasses charges from the date of activation through the end of the last month. Moving forward, you will be billed for the entire month, commencing on the first day of the succeeding month.

Different types of bills

We issue our customers 3 types of bill.

Corporate bill

An overview of all the services and products you pay for and which can be found in your corporate account.

View Sample Bill

Service bill

Service bill is issued per service, and outlines the breakdown of the costs involved in that service.

View Sample Bill

Individual bill

You will receive a bill for each product in your plan. This bill shows the total package costs for a particular product.

Payment Channels

We accept a wide range of payment methods.

Self Care Portal

View and settle your bills online.

Visit Portal | Learn More

Mobile App

Pay your bills on the go.

Download Now | Learn More

Quick Pay

Pay your bills securely with no login.

Pay Now | Learn More

Bank Transfer

Settle your bills via bank transfer.

View Bank Details

stc outlets

Make payment at stc HQ or an stc outlet.

Locate nearest outlets

Cheques/ E-Cheques

Schedule cheque pickup or use BenefitPay

Contact us