Unified Communications (stc One)

stc One is a unified communications and IP telephony service with advanced business features enabling flexibility and remote working.
stc One unifies each user’s profile and enables your employees to have one number for multiple devices.With stc One, employees can use the office extension number anywhere, anytime, and on any device, they choose such as mobile, desktop phone or laptop.
Unifying contact numbers improves reachability.Mobility means convenience, but it can also lead to confusion. With multiple reach numbers (mobile, home, office, etc.), and competing messaging systems, customers - and colleagues - often end up guessing how best to reach your business. That’s why stc One unifies a user’s profile regardless of the device being used and provides a single voicemail for messages.By unifying numbers, you can minimise missed connections by having incoming calls ring on multiple or selected devices, simultaneously. Missed calls mean lost sales and frustrated customers, so reducing these is extremely important.
Yes. You can screen calls and know when VIPs are trying to reach you.
Yes. Presence information shows availability of colleagues, partners, executives, subject matter experts, etc. You can see at a glance who is online, on the phone, available to instant message, in a conference call, travelling, or on vacation.
No. The hardware and servicing costs are lower than other unified communications.stc One does not require up-front capital investment, nor does it require ongoing maintenance and personnel to manage the system. This is because it is supported by stc professional engineers.
Yes. With stc One, you can grow your phone system with your business.When you get started, you simply choose the stc One package that meets your initial requirement but you can adjust and scale up quickly and easily.Unlike traditional, on-premise PBX systems, stc One allows businesses to easily add or remove extensions and lines without hassle or additional capital investment. Moreover, you only pay for what you use.
The stc One mobile app enables you to answer all your business landline calls anywhere, anytime – geographical limitation or manual forwarding of your landline calls to your mobile - helping business customers reach you wherever you are. The user friendly and easy to configure app is compatible on Android and iOS mobile phones, available on the Apple® App Store and the Google® Play Store.With stc One, you will receive a free special business number with 77-series or a free port-in of fixed line to stc. For other benefits and business service bundles, stay tuned and avail interesting offers through stc website.
Yes. The platforms are managed, supported and are kept up to date with the latest technology. stc One is managed by a team of experts who provide 24/7 service monitoring.Stc offers a complete managed service including platform maintenance, technology support and refresh, configuration changes and system health checks.
Yes. We have dedicated customer care available 24/7.
Yes. Our cloud-based call centre services are fully integrated with the stc One platform, so you can run your office telephones and call centres from the same platform
One of the most innovative call centre services for business, a cloud-based call centre will revolutionise your customer experience operation.The technology to facilitate customer calls is owned by a network, in this case stc, and you simply subscribe to use it. This means you don't need need to invest in expensive platforms, software and hardware – you just need to pay a monthly fee to have access to a full-service call centre.Because it runs on the cloud, all you need is a good internet connection. While traditional call centres operate on landlines, which involve a large space commitment, a cloud-based call centre uses the internet. This means that your agents can also work remotely, giving you – and them – more flexibility.
stc One's remote conferencing for businesses is a 360 collaboration solution merging high-quality video, audio, presentations and data. It's ideal for work teams or institutions looking to innovate together, remotely.Your superior quality is ensured by Intelligent Network Detection and ultra-low bandwidth, with cutting-edge features like an artificial intelligence system enabling on-screen name tags, real-time subtitling and translations, minute count, and intelligent tracking for optimal viewership.You can tailor your solution to include stc’s connectivity options and a selection of endpoints to help boost your remote conferencing experience, including 4K touch-screen whiteboards, high-resolution cameras and microphones, and more.
We offer full flexibility because we understand how business needs change.You can opt for a flexible monthly package that you can expand with your growing demand or you can choose to pay-per-room and keep your costs streamlined, while knowing you can grow at any time.
Built on a fully scalable, state-of-the-art platform, our video conferencing is designed with flexibility in mind. Small businesses can keep the solution tailored, while bigger ones can rely on our large capacity to cater to their needs.You can scale up and down to keep your business moving. Most importantly, our service is highly secure and reliable, prioritising privacy for businesses of all sizes.
We have a dedicated team of experts constantly monitoring the stc One video and audio conference service, to ensure superior streaming, a strong connection, and the latest updates.Our 24/7 customer support team is there so that whatever your time zone, we'll have things running smoothly in no time.
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Why Choose stc Business

#1 5G Network in Bahrain

stc bahrain leads TRA's 2022 QoS report, ranking the highest in 12 parameters, including top three in mobile QoS. 

24/7 Support

Uninterrupted technical support for consistent business operations.

Reliability and Uptime

Service availability backed by robust recovery strategies.

Dedicated Account Manager

Personalized service with strategic account support.

introducing the stc Business Mobile App

download the app to manage all your business services anytime, anywhere.

introducing the stc Business Mobile App

download the app to manage all your business services anytime, anywhere.